1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6372795802
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verifying the OTP (one-time password) sent to your phone will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection and a strong signal. If you don't receive the OTP after a reasonable time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will enable you to access your account again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and start playing without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, not the bonus amount collected. Users can withdraw this earned money, but not the bonus received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI ID, and all bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes approximately 30 minutes to 3 hours due to its fast and stable services. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment is an exception, as the app's normal services operate efficiently.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by others. You can withdraw the funds you've earned from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our platform is designed with the user's convenience in mind, offering an elegant and easy-to-navigate interface that ensures a seamless gaming experience. We prioritize security above all, utilizing cutting-edge cryptographic technology to safeguard your personal and financial information. This means that every transaction, data exchange, and login is protected with the highest level of encryption, giving you peace of mind and confidence in your online interactions. Our commitment to security is unwavering, and we continually invest in the latest advancements to stay ahead of potential threats, ensuring that your experience with our platform is not only enjoyable but also safe and secure.
At 1ace, we offer a comprehensive online gaming platform that combines state-of-the-art technology with an intuitive design to provide an unparalleled gaming experience. Our extensive library of games features a diverse range of options to cater to varying tastes and preferences. For those who cherish tradition, we offer classic slots that have stood the test of time, while modern video slots provide a more dynamic and engaging experience. In addition, our platform is home to a variety of table games, including blackjack, roulette, and poker, which offer a social and thrilling experience. These games are designed to simulate the excitement of a real casino, with realistic sounds, graphics, and gameplay that will transport you to the heart of the action. For a more immersive experience, our live dealer games bring the authentic casino atmosphere directly to your screen. Our live dealers are professional, friendly, and attentive, providing a personal touch that enhances the overall gaming experience. With our live dealer games, you can interact with other players and the dealer in real-time, creating a sense of community and camaraderie that is often missing in online gaming. At 1ace, we are committed to providing a secure, reliable, and enjoyable gaming experience. Our platform is designed with the latest security measures in place to ensure that your personal and financial information is protected at all times. Our customer support team is also available around the clock to address any questions or concerns you may have, ensuring that you can focus on what matters most – having a great time and enjoying your favorite games.