1ace

1ace App support

Contact
+91 9696654006

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely log you in without needing a password or email. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To proceed, check that your internet connection is stable and strong. Wait for a proper signal, then click on send OTP and wait for the specified time. If you don't receive the OTP, you can contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your complete KYC (Know Your Customer) details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and enjoy the updated app without any problems. This should allow you to access the app's new features and functionality.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, and not for bonus amounts collected. This policy aims to ensure that users can access their hard-earned rewards with a higher minimum threshold.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that you have submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This step is crucial for a successful and secure registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay is not a standard part of the process, but rather an occasional issue.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you earn by playing games with the bonus amount. This means the bonus earnings are separate from the main funds and can be withdrawn independently.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings section and review your transaction history. If your withdrawal is delayed, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre for further support.

Similar apps

Ratings and reviews