1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9169792868
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you're unable to receive the OTP, click "send OTP" and wait again. If the OTP still doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only the money earned from gaming can be withdrawn, with the option to withdraw a minimum of Rs. 100. Bonus amounts collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI ID, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This variability affects the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is pending. If not, rest assured that the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
Our user-friendly interface, combined with our 24/7 first-line customer support, ensures a seamless and effortless gaming experience. With our dedicated team available around the clock, you'll never be left without help or guidance. Additionally, our generous bonuses and promotions guarantee that both new and seasoned players are always rewarded for their loyalty and dedication. Immerse yourself in the world of 1ace and elevate your online gaming adventure today. Our platform is designed to provide an unparalleled level of convenience and entertainment, with features and benefits that cater to all types of players. From novice to expert, you'll find everything you need to enhance your gaming experience and have a blast with friends and like-minded individuals. Our commitment to excellence is reflected in every aspect of our service, from our intuitive interface to our responsive customer support. We're passionate about delivering an exceptional experience that leaves a lasting impression, and we're confident that you'll find our platform to be the perfect destination for your online gaming needs. So why wait? Join the 1ace community today and start exploring the limitless possibilities of online gaming!
We take pride in providing secure and uninterrupted transactions, offering a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our cutting-edge encryption technology ensures that your personal and financial information remains protected at all times. Not only do we utilize the latest advancements in encryption, but we also maintain a robust infrastructure to prevent any potential vulnerabilities. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may encounter. Our team is comprised of knowledgeable and experienced professionals who are committed to providing timely and effective support, ensuring that any concerns or problems are resolved efficiently and to your satisfaction. Whether you need assistance with a transaction, have a question about our services, or require guidance on how to use our platform, our customer support team is always available to help.