1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8701506903
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify this code to access the account without needing a password or email login. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve any issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated version, you can log in and start playing without any problems. This should allow you to access the new features and content.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, excluding any bonus amounts collected. Bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and storing your bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours. This delay can occur when payment processing is slowed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the gamer. It can be withdrawn as cash from winnings earned by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our top priorities are security and convenience, which is why we provide support for a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This ensures that your transactions are quick, secure, and hassle-free. We understand the importance of seamless transactions, and our commitment to security and reliability means you can trust us to handle your financial transactions with confidence. Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or issues you may have. Our team of experts is trained to provide fast and professional support, ensuring that you receive the help you need, when you need it. Whether you're experiencing technical difficulties, have questions about a specific transaction, or need assistance with a particular product or service, our team is always ready to lend a hand.
Our platform is designed with the user's convenience in mind, providing seamless navigation and intuitive interfaces. Whether you're a new player or an experienced one, you'll appreciate our generous bonuses, promotions, and a rewarding VIP program that takes your gaming adventure to the next level. Our intuitive design ensures that you can easily find what you're looking for, and our user-friendly interface makes it simple to navigate through our platform. With our generous bonuses and promotions, you'll be able to enjoy a wider range of games and experiences, and our VIP program will give you access to exclusive benefits and rewards that will make your gaming experience even more enjoyable.