1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
 +91 2520373877
Adress
Indian
         Kerala,Kasaragod
     postalCode:671121
       
  
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the code to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. However, bonuses cannot be withdrawn, only the money earned from gaming activities. This means you can only withdraw the monetary rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your KYC details in this app. This includes uploading your Aadhar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing there, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
Ensuring the security and convenience of our customers is paramount at 1ace. To achieve this, we provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This variety of options allows players to choose the method that best suits their needs, providing a hassle-free and convenient gaming experience. Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns players may have. Whether it's a query about depositing or withdrawing funds, or a problem with a game, our team is always on hand to provide help and guidance. This commitment to providing exceptional customer support ensures that players can focus on enjoying their gaming experience without any disruptions or stress. At 1ace, we understand the importance of security and take every precaution to protect our customers' personal and financial information. Our secure servers and encryption technology ensure that all transactions and data are safeguarded, giving players peace of mind when playing with us. With our reliable and trustworthy services, players can enjoy a seamless and enjoyable gaming experience, knowing that their personal and financial information is in safe hands.
Our extensive library of games is home to a vast array of options, including a wide selection of slots, table games, live dealer games, and special games developed by leading industry developers. Whether you're a fan of classic blackjack, high-stakes poker, or cutting-edge video slots, you'll find something that caters to your taste. From simple, straightforward slots that offer straightforward gameplay to complex, feature-rich games with multiple paylines and bonus rounds, we have a vast range of options to choose from. Our library is constantly updated with new releases from top developers, ensuring that you'll always find something fresh and exciting. In addition to slots, our table game selection includes a variety of classic games such as roulette, baccarat, and craps, as well as more complex games like Caribbean stud poker and sic bo. Our live dealer games offer a unique and immersive experience, allowing you to interact with real dealers and other players in real-time. For those who enjoy poker, we have a range of games to choose from, including Texas hold'em, Omaha, and seven-card stud. You can play against other players or compete against the house, with stakes ranging from low to high. Our special games offer something unique and exciting, with options like keno, bingo, and scratch cards. These games are designed to provide a fun and exciting experience, with the potential for big wins. Overall, our extensive library of games offers something for everyone, whether you're a casual player or a high-stakes gambler. With new games added regularly, you'll always find something new and exciting to try.