1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8964411170
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to secure your account. This method eliminates the need for a password or email login, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. If you receive the OTP, wait for the designated time; otherwise, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your existing active account number. If your account number has changed, please send your updated KYC details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Next, download the latest version of the app, and you'll be able to log in and start playing with ease. This should allow you to access the updated features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is only applicable to the money earned from gaming, not the bonus amount. This means you can only redeem your earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
Join our exciting promotions and loyalty programs, which reward you from the moment you sign up. Our dedicated customer support team is available 24/7, ensuring you have a seamless gaming experience. At 1ace, we're committed to responsible gaming, and our priority is to provide a safe and enjoyable environment for all players. As a premier online casino, we offer more than just games - we're your gateway to unforgettable entertainment and thrilling victories. Our loyalty programs are designed to recognize and reward our loyal players, providing exclusive benefits, bonuses, and rewards that enhance your gaming experience. From the moment you join, you'll be treated like a valued member of our community, with access to exclusive promotions, tournaments, and special offers. Our customer support team is always available to assist you, providing prompt and professional assistance 24 hours a day, 7 days a week. Whether you have a question, need help with a game, or require assistance with your account, our team is dedicated to providing you with the best possible experience. At 1ace, we're passionate about responsible gaming and are committed to promoting a culture of responsible play. We offer a range of tools and resources to help you set limits, monitor your play, and stay in control. Our goal is to ensure that gaming remains a fun and enjoyable experience for all our players. So why wait? Join us today and elevate your gaming adventure! Explore our exciting games, take advantage of our promotions and loyalty programs, and experience the thrill of playing at 1ace.
At 1ace, we recognize the significance of a smooth and secure banking process, which is why we offer a range of deposit and withdrawal methods to cater to our clients' diverse needs. We accept multiple payment options, including credit cards, electronic wallets, and cryptocurrencies, to ensure that our customers can easily manage their accounts and conduct transactions without any hassle. Beyond providing a wide range of payment methods, our commitment to customer satisfaction also extends to our dedicated support team. Our team is available 24 hours a day, 7 days a week, and is always ready to assist with any questions, concerns, or issues that may arise. We understand the importance of timely and effective support, and our team is trained to provide prompt and helpful responses to ensure that our clients' needs are met efficiently and professionally. Whether you need assistance with a transaction, have a query about your account, or require guidance on how to use our services, our support team is always available to help.