1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4624294707
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This makes it easier and more convenient to access your account.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still experience issues, click "send OTP" and wait for a few moments. If the OTP doesn't arrive after the allotted time, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and enjoy the updated app. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, excluding bonus amounts. Any bonus collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app. This includes saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned using the bonus funds are withdrawable. The actual bonus amount itself is not withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our user interface is designed with simplicity and ease of navigation in mind, allowing you to quickly and directly take action. Our goal is to make the process of using our platform seamless and intuitive, so you can focus on what matters most to you. In addition to our user-friendly interface, we also offer dedicated customer support available 24 hours a day, 7 days a week. Our team of experts is committed to helping you with any questions or issues that may arise, so you can get back to what you're doing as quickly as possible. Whether you need assistance with a specific feature or have a general inquiry, we're here to help. Our support team is knowledgeable, friendly, and always available to provide guidance and solutions to any problems you may encounter.
Welcome to 1ace, your premier destination for exciting online casino entertainment. At 1ace, we provide a flawless and thrilling gaming experience tailored to both beginners and experienced players. Our platform boasts an impressive array of resources designed to elevate your gaming adventure, featuring a vast selection of games, top-notch security measures, and exceptional customer service. Our gaming collection is diverse and extensive, offering something for everyone. From classic slots to table games, live dealer games, and progressive jackpots, we have it all. Whether you're a fan of traditional favorites or seeking something new and innovative, our games are designed to provide hours of entertainment and excitement. At 1ace, we understand the importance of security and take it very seriously. Our platform is equipped with state-of-the-art encryption technology, ensuring that all transactions and personal data are protected and secure. Our team of experts is dedicated to maintaining a secure and trustworthy environment for all our players. But what really sets us apart is our commitment to exceptional customer service. Our dedicated support team is available 24/7 to assist with any questions or concerns you may have. Whether you need help with a game, have a question about our platform, or require assistance with a deposit or withdrawal, we're here to help. We're passionate about providing an unforgettable gaming experience that's both fun and rewarding. At 1ace, we're dedicated to delivering the ultimate online casino experience, and we invite you to join us on this exciting journey. So why wait? Sign up today and discover why we're the premier destination for online casino entertainment.