1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7656751871
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. The system will send an OTP, which you must verify to complete the login process. This method replaces the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection and a strong signal. After verifying your connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, verify your KYC details and send them to the customer support system via email to facilitate the account transfer process. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This should allow you to log in and start playing the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. Earnings from gaming can be withdrawn once collected, subject to the minimum amount requirement.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app, including saving your Aadhaar card, UPI information, and bank details. This is a required step to ensure a secure and successful registration process. Please ensure all necessary information is accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount are eligible for withdrawal. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace is committed to providing exceptional customer support, available 24 hours a day, 7 days a week, ensuring that any questions or issues are rapidly resolved. Our dedicated team is always ready to assist you, providing personalized and prompt solutions to all your concerns. Whether you need help with a specific query or are experiencing a technical issue, our knowledgeable and courteous support staff is here to guide you every step of the way. At 1ace, we understand the importance of timely and effective support, which is why we've implemented a comprehensive support system that ensures your needs are met quickly and efficiently. Our support team is comprised of industry experts who are passionate about delivering top-notch service, and we're committed to providing a hassle-free experience for all our customers. Join us at 1ace and embark on an exciting journey where fortune and entertainment await! Our platform is designed to provide an immersive experience, filled with thrilling opportunities and exciting rewards. With our support team by your side, you'll be able to navigate our platform with confidence, knowing that any issues or concerns will be promptly addressed. So why wait? Sign up with 1ace today and start your adventure! Our support team is ready to welcome you and help you make the most of your experience.
The 1ace platform is built on a foundation of strong commitment to security and fairness, utilizing cutting-edge cryptography technologies and certified RNG games to ensure a reliable and transparent gaming environment. This ensures that players can engage in a secure and trustworthy experience. To facilitate seamless transactions, we offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrencies. This comprehensive list of payment options allows players to conveniently manage their funds and enjoy their gaming experience without any hassle or complexity. Whether players prefer traditional payment methods or the flexibility of digital currencies, we provide a convenient and accessible way to manage their transactions.