1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5619248533
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still can't receive the OTP, wait for the designated time and then contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) documents via email to our customer support. This will assist in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to easily log in and play. This should update your app to the latest version, resolving any problems you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in some other apps. However, only earnings from gaming activities can be withdrawn, with bonus collected money remaining inaccessible for withdrawal. This means users can only receive payouts for the money they've earned from playing games, not for bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, all your Know Your Customer (KYC) details must be filled out and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay is an exception to the usual swift completion of the app's services.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus to play games, not withdraw it. The bonus funds are for gaming purposes only and cannot be withdrawn directly. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds don't appear in your account within 24 hours, you can contact their care centre for assistance.
Join our vibrant community at 1ace, where generous bonuses, exciting promotions, and a dedicated team of customer support are just a click away, ready to help you 24/7. Whether you're in it for the thrill, the strategy, or the potential rewards, 1ace has everything you need for an exhilarating online casino experience.
At 1ace, we prioritize the safety and convenience of our users above all else. To ensure a seamless experience, we offer a range of secure deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrency options. This allows for quick and hassle-free transactions, giving you more time to focus on your gaming experience. Our dedicated customer support team is available 24/7, 365 days a year to address any questions or concerns you may have. We're committed to providing a peaceful and enjoyable gaming experience, and our team is always here to help you navigate any issues that may arise. By joining 1ace, you'll gain access to an exciting journey filled with thrilling bonuses, promotions, and endless opportunities to win big. With our user-friendly platform and commitment to safety and convenience, you can focus on what matters most - having fun and potentially winning life-changing prizes. So why wait? Join us today and start your adventure!