1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9935539416
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely authenticate you. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details via email to our customer support, which will facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the newly updated features. After reinstalling, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn, only earnings from gaming activities. The withdrawn amount will be based on the money earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This information will be used to verify your identity and facilitate transactions. Saving your details in the app will ensure a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may experience delays, potentially extending the wait time to up to 24 hours. This delay can impact the overall completion time for certain transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to ensure the withdrawal request is being processed. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If not, you can reach out to their care centre for assistance.
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