1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8625567822
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still have issues receiving the OTP, try clicking on send again and wait for the specified time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should ensure a smooth and seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the funds earned from gaming activities. This restricts withdrawal of non-gaming earnings, such as bonuses or rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, which is a significant improvement from 30 minutes. However, some users may experience delays with payment processing, requiring a wait of up to 24 hours in these instances. Overall, the app's efficiency is generally high, but occasional payment delays can prolong the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the real money earned from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, but winnings from it can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We take pride in our robust resources, which include exceptional customer support available 24 hours a day, 7 days a week. Our cutting-edge encryption technology ensures unparalleled security, providing a safe and trustworthy environment for all players. Additionally, our gaming platform is certified by leading industry organizations, guaranteeing a fair and transparent gaming experience. Deposit and withdrawal options are also conveniently available, offering a range of choices to suit different needs and preferences. Players can easily fund their accounts using various methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options for experienced tech-savvy users.
In addition to its extensive range of games, 1ace offers a variety of bonuses and promotions to keep the excitement going. From generous welcome packages to daily rewards and VIP programs, players can enjoy a constant stream of benefits that enhance their overall experience. To ensure that every player has a seamless and enjoyable time, the dedicated customer support team is available 24/7, 365 days a year, to answer any questions and resolve any issues that may arise. As a valued member of the 1ace community, you'll have access to a wide range of perks and incentives that will take your gaming experience to the next level. Whether you're a seasoned pro or just starting out, our team is committed to providing you with exceptional service and support every step of the way. By joining 1ace today, you'll embark on a thrilling adventure of entertainment, fortune, and endless possibilities. With our state-of-the-art gaming platform, top-notch customer support, and commitment to excellence, you can be sure that your experience will be nothing short of exceptional. So why wait? Sign up now and start exploring the limitless opportunities that 1ace has to offer!