1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4609495070
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. If you still have issues, try clicking on the "send OTP" button and wait. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your KYC details to the customer support system via email to assist with updating your account. This will help transfer your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and start playing without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, with bonus funds inaccessible for withdrawal. This means you can only cash out the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience. Please ensure all details are accurately filled and saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can disrupt the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus for gaming purposes, not for withdrawal by others. The bonus funds can be used to earn more money, which can then be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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