1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2709038599
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is strong and stable. Wait for a secure signal, then click "send OTP" and wait for the specified time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing login issues, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to our customer support system via email to facilitate a smooth account transfer. This will help resolve the issue and get your account up and running again.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to continue playing with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, only earnings from gaming can be withdrawn, not bonuses. The withdrawn amount will be from the money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare occurrence, but it may happen when processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
In addition to its extensive range of games, 1ace offers generous bonuses, daily promotions, and a rewarding loyalty program, providing continuous excitement and numerous opportunities to win big. Whether you're an experienced player or a curious newcomer, 1ace provides an intuitive and user-friendly interface that makes your gaming journey easy and enjoyable. With its cutting-edge technology and dedication to player satisfaction, 1ace ensures a seamless and thrilling experience from start to finish. Join us today and discover the thrill and excitement that only 1ace can offer!
At 1ace, we prioritize our customers' satisfaction above all else, which is why we offer a wide range of generous welcome bonuses and frequent promotions designed to enhance your gaming experience. Our customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have, ensuring that you have a seamless and enjoyable experience. Join us today and embark on an exciting journey filled with opportunities to win big! Our commitment to customer satisfaction translates into a hassle-free experience, allowing you to focus on what matters most - having fun and potentially winning life-changing prizes. Our welcome bonuses are designed to give you a head start, with a generous offering to help you get familiar with our platform. And, as a valued customer, you can look forward to regular promotions that will keep your gaming experience fresh and exciting. Our customer support team is dedicated to providing you with prompt and effective solutions to any issues you may encounter. Whether you're a seasoned player or just starting out, we're here to help you every step of the way, ensuring that you have a positive and enjoyable experience at 1ace. So why wait? Join us today and discover a world of exciting gaming opportunities, generous bonuses, and exceptional customer support. We can't wait to welcome you to the 1ace family!