1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 1870862155
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, ensure a strong internet connection is available. If the problem persists, try clicking on "send OTP" again to wait for the code to arrive. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support via email to complete the account transfer. This will facilitate a smooth transition to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and install it, allowing you to log in and play with ease. This should fix any compatibility problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can't withdraw bonus funds, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI ID, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, delays may occur, particularly with payments, which can take up to 24 hours to be processed.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used in gaming activities and cannot be withdrawn for personal use. You can withdraw the actual winnings earned by playing games with the bonus amount. The bonus amount itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to settings and review your transaction history. If your request is not processing, don't worry - the money should be added to your wallet account within 24 hours. If issues persist, you can reach out to their care centre for assistance.
At 1ace, we recognize the importance of seamless transactions, which is why we offer a wide range of secure deposit and withdrawal methods. Our customers can choose from traditional options such as credit and debit cards, electronic wallets like PayPal and Skrill, and even cryptocurrencies for added convenience. This variety of payment options ensures that players can focus on their gaming experience without any hassle. Our user-friendly interface and responsive customer support team work together to provide a smooth and enjoyable gaming experience. Whether you're a seasoned player or just starting out, our team is always available to assist you with any questions or concerns you may have. To show our appreciation for our customers' loyalty and dedication, we offer generous bonuses, promotions, and loyalty programs. These rewards not only enhance your gaming experience but also increase your chances of winning big. Join 1ace today and embark on an exciting journey through the world of online gaming!
At 1ace, we don't just stop at providing a gaming platform, we also offer attractive bonuses and promotions, loyalty programs, and regular tournaments to keep the excitement going. Whether you're a casual player or a seasoned professional, we promise a secure, thrilling, and rewarding online gaming experience. Our platform is designed to cater to all types of players, ensuring that everyone has a fantastic time. Our team is committed to providing an unparalleled level of entertainment, with a wide range of games, innovative features, and exceptional customer service. Join us today and experience the ultimate in online casino entertainment!