1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 1284216419
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, wait for the OTP to be sent after clicking send and allow time for it to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) documents to customer support via email to transfer your account. This will enable a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, causing a wait time of up to 24 hours. This delay can extend the overall processing time beyond the standard timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, visit the settings section and view your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
At 1ace, we prioritize your convenience and security above all else. Our platform supports a wide range of deposit and withdrawal methods, including popular credit cards, electronic wallets, and cryptocurrencies, ensuring seamless transactions every time. We employ cutting-edge cryptography technologies to safeguard your personal and financial information, allowing you to focus solely on enjoying your gaming experience without worrying about security concerns. With our robust infrastructure, you can effortlessly deposit and withdraw funds using various payment options, including Visa, Mastercard, and other major credit cards. Additionally, we accept popular e-wallets such as Skrill, Neteller, and PayPal, as well as cryptocurrencies like Bitcoin, Ethereum, and Litecoin. Our payment processing system is designed to be fast, secure, and reliable, ensuring that your transactions are completed quickly and efficiently. To protect your sensitive information, we utilize advanced encryption technologies, such as 256-bit SSL encryption and secure server protocols. Our systems are regularly audited and tested to ensure that they meet the highest standards of security and compliance. Our team of experts is dedicated to maintaining the integrity and confidentiality of your personal and financial data, giving you peace of mind and confidence in your online transactions. At 1ace, we understand the importance of security and privacy in the online gaming industry. That's why we're committed to providing a secure and trustworthy environment for our players. We believe that you should be able to focus on what matters most – enjoying your favorite games and having a great time – without worrying about the safety of your personal and financial information. With our advanced security measures and commitment to excellence, you can rest assured that your online gaming experience will be protected and secure.
Our user-friendly interface ensures that, whether you're an experienced player or a newcomer, you'll navigate with ease and find exactly what you're looking for. We offer flexible and secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options, guaranteeing that your transactions are swift and secure. In addition, our robust customer support team is available 24/7, 365 days a year to assist you with any questions or issues you may encounter. Our dedicated team is committed to providing timely and effective solutions to ensure your online experience is seamless and enjoyable. With our intuitive interface, you'll be able to easily access a wide range of features and services, making it simple to manage your account, track your progress, and stay up-to-date with the latest news and promotions. Whether you're looking to play your favorite games, make a deposit, or withdraw your winnings, our platform is designed to make the process quick, easy, and hassle-free. Our commitment to security and customer satisfaction extends beyond our interface and support team. We employ the latest encryption technologies and adhere to the highest industry standards to ensure the integrity and confidentiality of your personal and financial information. At [Company Name], we're dedicated to providing a safe, enjoyable, and rewarding online experience for all our players. With our user-friendly interface, flexible payment options, and exceptional customer support, you can trust that you're in good hands.