1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0427533193
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," try using the app's live chat support to get assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If you've changed numbers, please send your updated KYC (Know Your Customer) details via email to our customer support system for assistance with transitioning your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This will allow you to log in and access the newly updated features. Once downloaded, you can easily play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not bonus amounts. This means users can only cash out their winnings, not their rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through the app, including your Aadhar card, UPI, and bank details. These must be saved within the app for verification purposes. This is a necessary step to ensure a smooth process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait time of up to 24 hours. This delay is an exception to the app's generally efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games using the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll find that failed withdrawal requests will be credited to your wallet account within 24 hours. If you still encounter issues, the funds should be added automatically. If you need further assistance, you can reach out to their care centre for help.
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