1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9631495400
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. No password or email is required, making it a convenient and easy login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the app to send the OTP. If you don't receive the OTP within the given time, you can access the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the existing app from your device. After uninstalling, download the latest version of the app, and you'll be able to log in and enjoy the updated features. This should allow you to play the app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, with bonuses not eligible for withdrawal. This means users can cash out their winnings, but not the rewards or incentives they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card and linking your UPI account along with all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours. This delay in payment processing is a potential point of consideration for users.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned through gaming can only be used within the gaming platform and are non-withdrawable. Any winnings from playing games with the bonus can be withdrawn. This means the bonus itself cannot be cashed out, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
Our friendly website and mobile app make navigation effortless, allowing you to immerse yourself in your favorite games without any hassle. We prioritize security, offering a range of secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options, ensuring that all transactions are both secure and rapid. With our user-friendly interface and robust security measures in place, you can focus on what matters most - enjoying your gaming experience. Whether you prefer to deposit and withdraw funds using traditional methods or take advantage of the latest digital innovations, we've got you covered. Our commitment to security means you can trust that your financial transactions are protected, giving you peace of mind as you play.
Welcome to 1ace, your ultimate online entertainment destination for an thrilling gaming experience from the comfort of your own home. We take pride in offering a superior gaming experience that caters to both new and experienced players alike. Our platform boasts a vast array of games, including classic slots, immersive video slots, enticing table games such as blackjack and roulette, and live dealer options that bring the authentic casino atmosphere right to your doorstep. Whether you're a seasoned gamer or just starting out, our vast collection of games is designed to provide endless hours of entertainment and excitement. With a wide range of themes, graphics, and gameplay styles to choose from, you're sure to find something that suits your taste. From the thrill of spinning the reels on a classic slot machine to the intensity of competing against other players in a live dealer game, we've got something for everyone. Our live dealer games are particularly noteworthy, offering an immersive experience that simulates the excitement of playing in a real casino. With professional dealers and real-time gameplay, you'll feel like you're right there at the table, surrounded by the sights and sounds of a bustling casino floor. And with our user-friendly interface, you can easily navigate our platform and start playing in no time. At 1ace, we're committed to providing a safe and secure gaming environment, with robust security measures in place to protect your personal and financial information. We also offer a range of payment options and languages to ensure that everyone can enjoy our games, regardless of their location or preferences. So why wait? Join us at 1ace today and discover a world of online entertainment that's waiting for you. With new games and promotions added regularly, there's always something new to look forward to. We look forward to welcoming you to our community of gamers and providing you with an unforgettable gaming experience.