1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2147762953
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verifying the OTP that follows will secure your login. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, try clicking the "send OTP" button again or seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your KYC details to our customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version from the app store and reinstall it. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold than many other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus funds. This means users can only access the money they've earned through gameplay, not extra rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, potentially taking up to 24 hours. This can cause a wait time discrepancy compared to the initial process completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history for any withdrawal requests. If the request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
At 1ace, we recognize that trust is paramount, which is why we have implemented cutting-edge security measures and adhere to rigorous regulatory standards to ensure a safe and fair gaming environment. Our top priority is to provide a secure platform for our players to enjoy their online gaming experience. We take the confidentiality and integrity of our players' personal and financial information extremely seriously, using advanced encryption technologies and secure servers to protect against unauthorized access. We also undergo regular audits and testing to ensure that our games are fair and random, and that the outcomes are unpredictable. Our systems are designed to detect and prevent any suspicious activity, and our team of experts is always on hand to investigate and resolve any issues that may arise. At 1ace, we believe that our commitment to security and integrity sets us apart from other online casinos. We are dedicated to providing a trustworthy and enjoyable experience for all our players, and we are confident that you will find our platform to be a safe and reliable choice. Join us today and discover why 1ace is the go-to destination for online casino enthusiasts worldwide.
We recognize the significance of continuous financial transactions, which is why we provide a range of secure and convenient deposit and withdrawal methods. Our users can take advantage of credit/debit cards, electronic wallets, and cryptocurrencies to easily fund and withdraw their accounts. To ensure the integrity of our users' personal and financial information, our platform utilizes cutting-edge cryptography technology. This state-of-the-art encryption safeguards sensitive data, providing an additional layer of protection against unauthorized access and ensuring that transactions are processed securely and efficiently. With our advanced security measures in place, users can confidently engage in financial transactions, knowing that their information is protected and their transactions are secure.