1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1808797850
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If an OTP is not received after clicking the send button, wait for the specified time to pass. If you still don't receive the OTP, use the app's live chat feature for support.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC documents to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus money, only the funds you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted through the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, this can be extended to up to 3 hours. However, payments may occasionally be delayed, requiring users to wait for up to 24 hours for the transaction to be completed. This delay is an exception to the typical speedy processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To verify your withdrawal request, go to the settings and check your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we are dedicated to providing top-notch customer service, with our support team available 24/7 to help you with any questions or concerns you may have. Our team is committed to ensuring that your experience is seamless and enjoyable, and we strive to respond promptly to any queries or issues you may encounter. In addition to our exceptional customer service, we also offer regular promotions, bonuses, and a loyalty program that rewards our valued players. Our promotions are designed to give you more chances to win big, and our bonuses provide an extra boost to your gameplay. Our loyalty program is a way to show our appreciation for your loyalty and continued support, and it's our way of saying thank you for choosing to play with us. At 1ace, we believe that the key to a great gaming experience is not just about the games we offer, but also about the support and service we provide. That's why we're committed to creating a welcoming and engaging community where you can feel comfortable and have fun. Whether you're a seasoned player or just starting out, we're here to help you every step of the way. So why wait? Join us today and discover a world of endless excitement and opportunities. With our 24/7 support, regular promotions, bonuses, and loyalty program, we're confident that you'll have a gaming experience like no other.
The importance of convenience and security is well understood, which is why 1ace supports a variety of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. This ensures that transactions are always smooth and hassle-free. Additionally, our cutting-edge encryption technology ensures that personal and financial information remains confidential and secure, providing users with peace of mind and maximum protection. By providing multiple deposit and withdrawal options, we eliminate the need for users to jump through hoops, allowing them to focus on what matters most - making transactions with ease and confidence. Meanwhile, our advanced encryption protocol safeguards sensitive data, preventing unauthorized access and ensuring that all transactions are encrypted and secure.