1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4797635916
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will authenticate your login. Once verified, you can access your account without needing a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Click the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP within the designated time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, please send your KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To continue playing the app, you'll need to uninstall it from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing. This should resolve any issues and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus amounts. This means users can access their winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is a rare exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming activities can only be used within the platform, not withdrawn by others. It can be withdrawn once earned by playing games with the bonus. This means the bonus itself cannot be withdrawn, only winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
With cutting-edge graphics and seamless navigation, 1ace provides an immersive and user-friendly environment for its customers. The platform's robust security measures ensure that personal information and transactions are safe and confidential at all times. For added convenience, we offer a diverse range of deposit and withdrawal methods to cater to individual preferences, including credit cards, e-wallets, and cryptocurrencies. All transactions are processed quickly and securely, providing users with peace of mind and confidence in their online interactions.
At 1ace, customer satisfaction is our top priority, which is why we provide 24/7 customer support through live chat, email, and phone. Our dedicated team is always available to assist you with any questions or concerns you may have. In addition to exceptional customer service, we offer generous welcome bonuses, continuous promotions, and a loyalty program that rewards every bet with redeemable points. Join us today and experience unparalleled excitement and rewards. Our loyalty program is designed to recognize and reward our loyal players, turning every bet into a chance to earn points that can be redeemed for cash, bonuses, or other exclusive rewards. Whether you're a seasoned player or just starting out, we have a range of promotions and bonuses available to help you get the most out of your gaming experience. At 1ace, we're committed to creating a gaming environment that's fun, engaging, and rewarding for every player. Our state-of-the-art platform is designed to provide a seamless and secure gaming experience, with a wide range of games and betting options to suit every taste and style. So why wait? Join us today and discover the excitement and rewards that await you at 1ace.