1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8040035541
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method streamlines the login process.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection is established. If the OTP is not received after waiting, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow a smooth and successful login. This should enable you to play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. No withdrawals are allowed for bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details. Ensuring these details are up-to-date and saved is necessary for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, the satisfaction of our players is our top priority. To ensure this, we offer a wide range of options for deposits and withdrawals, including credit cards, e-wallets, and cryptocurrencies. This guarantees secure and uninterrupted transactions, allowing our players to focus on their gaming experience. To enhance their entertainment, we have designed a range of promotions and loyalty programs that reward our players with generous bonuses and exclusive rewards. These programs are designed to maximize their fun and provide a personalized experience. In addition, our dedicated customer support team is available 24/7, providing assistance with any questions or concerns our players may have. Our team is committed to delivering exceptional support, ensuring that our players receive the help they need to enjoy their gaming experience. By combining our secure transaction options, engaging promotions, and dedicated customer support, we strive to provide an unparalleled gaming experience that meets the needs and exceeds the expectations of our players.
Our friendly platform ensures seamless navigation and gameplay, backed by cutting-edge security measures to safeguard your personal and financial information. Depositing and withdrawing funds is effortless, with multiple options available, including credit cards, e-wallets, bank transfers, and cryptocurrencies. In addition to competitive bonuses and promotions to enhance your gaming experience, our dedicated customer support team is available 24/7 to assist you with any questions or issues that may arise.