1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3707365998
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify and complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal before proceeding. If you still encounter problems, wait for the OTP to be sent and if it times out, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues logging in, try using your active phone number. If you've changed numbers, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should allow you to access the latest features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, and bonus collected funds cannot be withdrawn. Users can only cash out the money they have earned from participating in games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI ID, and bank details. This information is essential for the registration process. Ensure you accurately enter and save all necessary details for a smooth and successful application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or concerns you may have. Whether you're an experienced player or a newcomer exploring the world of online casinos, 1ace promises an exciting, secure, and seamless gaming journey for everyone. Join us today and discover why 1ace is your ultimate destination for online entertainment.
At 1ace, we prioritize responsible gaming, providing tools and resources to help you play in a smart and informed way. We understand the importance of gaming responsibly and want to empower you with the necessary guidance to make the most out of your experience. Our platform is designed to ensure a safe and enjoyable environment for all players. Join us today at 1ace, where you can look forward to an unparalleled emotional experience and a sense of accomplishment that comes from playing games responsibly. Our commitment to responsible gaming is evident in every aspect of our platform, from the games we offer to the way we interact with our players. By joining us, you'll not only have access to a wide range of games, but also a community that shares your passion for gaming. You'll be able to connect with like-minded players, share tips and strategies, and learn from each other's experiences. Our community is built on the principles of respect, trust, and open communication, ensuring a positive and inclusive environment for all players. So why wait? Join us today at 1ace and experience the thrill of gaming in a responsible and enjoyable way.