1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8708273754
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, update your KYC details and submit them to customer support through email to transfer your account. This will enable a smooth account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure that you have the most up-to-date version, allowing you to log in and play seamlessly. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This means you can only withdraw money you've earned through gameplay, not as a bonus.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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