1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4926169932
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) that you need to verify to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can wait for the specified time to pass before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and continue playing without any problems. This will ensure you have the most recent version of the app to enjoy seamless gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. However, you can only withdraw earnings from gaming activities, and bonus collected funds are not withdrawable. This means you can only withdraw earnings you've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay affects the overall processing time, adding extra waiting time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount. This means the bonus itself cannot be withdrawn, but winnings can be.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or concerns, ensuring a flawless gaming experience. Join 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. Discover why we are the ultimate destination for online casino games.
Experience the thrill of classic casino games like Blackjack, Roulette, and Poker, or dive into our extensive collection of state-of-the-art video slots and progressive jackpots. For those seeking a more immersive experience, our live casino brings the authentic atmosphere of a physical establishment directly to your screen, complete with professional croupiers and real-time action. Explore the world of Blackjack, where strategy and skill meet the thrill of the unknown, as you try to get closer to 21 without going over. Or, spin the wheel of fortune in Roulette, where chance and luck play a crucial role in determining your winnings. Alternatively, test your poker face in our various Poker games, from Texas Hold'em to Omaha, and try to outmaneuver your opponents to claim the pot. Whether you're a seasoned pro or a newcomer to the game, our live casino games offer a unique and exciting way to experience the thrill of competition. Meanwhile, our video slots offer a world of excitement and adventure, with a wide range of themes, from ancient civilizations to futuristic landscapes. With progressive jackpots waiting to be won, every spin could be the one that changes your life. For those who crave the real deal, our live casino offers an immersive and authentic experience. With professional croupiers and real-time action, you'll feel like you're right there in the midst of the action, surrounded by the sights and sounds of a physical casino. Whether you're a seasoned gambler or just looking for a fun and exciting experience, our live casino is the perfect place to indulge your senses and try your luck.