1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4306833210
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, simply open the app and enter your registered mobile number to receive an OTP, which you must verify to complete the login process. Once verified, you can access the app without needing a password or email login details. This streamlined method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and click on send OTP. If you don't receive the OTP, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Installing the latest version should give you a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus amounts are not eligible for withdrawal. This means users can only access the money they've earned through gameplay, not additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these requirements is necessary for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
Our platform was designed with the user's convenience in mind, providing seamless navigation and a responsive interface that works perfectly on both mobile devices and desktops. We understand the importance of secure financial transactions, which is why we offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that you can easily manage your funds with peace of mind, knowing that your transactions are protected and secure. With our platform, you can rest assured that your financial data is encrypted and protected, providing an added layer of security and trust.
Beyond our extensive library of games, 1ace offers premium services, including around-the-clock customer support, available 24/7, 365 days a year. This dedicated support team is committed to providing swift and effective assistance, ensuring that any issues or concerns are addressed promptly. To safeguard your personal and financial information, 1ace implements robust security measures, including advanced data encryption and secure servers. This ensures that all transactions are processed safely and securely, giving you complete peace of mind. For your convenience, we offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and bank transfers. This allows you to easily manage your account and access your winnings whenever you need to. With multiple payment options available, you can choose the method that best suits your needs, making it easy to get started and enjoy the gaming experience.