1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8240399085
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong and stable signal. If you don't receive the OTP after clicking send, wait for the allotted time before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email for assistance with account transfer. This will help resolve the issue and shift your account to the correct credentials.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to continue playing the app with the latest features and improvements.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawal is only possible for earnings from gaming activities, not bonus amounts. This means you can only redeem money that you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within this app. This includes uploading your Aadhaar card and saving your UPI (Unified Payments Interface) and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any real money won while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our platform was designed with user-friendliness in mind, ensuring seamless navigation on both mobile and desktop devices. Security is our top priority when it comes to financial transactions, and we offer a range of secure banking options to meet the needs of our users. These include support for various deposit and withdrawal methods, such as credit and debit cards, electronic wallets, and cryptocurrency, allowing for quick, easy, and secure transactions. In addition to our comprehensive banking options, we also offer generous bonuses and continuous promotions to enhance the gaming experience. These bonuses and promotions add extra value to the player's journey, providing them with more opportunities to win and enjoy their time on the platform.
To enhance your gaming experience, 1ace offers generous bonuses, promotions, and a rewarding loyalty program. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns, ensuring a seamless and enjoyable journey from start to finish. With our attentive support, you'll feel confident and supported throughout your gaming adventure. By joining 1ace today, you'll discover the excitement and rewards that await you. Our loyalty program is designed to recognize and reward your loyalty, offering exclusive benefits and perks as you progress through the ranks. Whether you're a seasoned gamer or just starting out, our generous bonuses and promotions will give you a thrilling boost to your gameplay, helping you level up and reach new heights. With 1ace, you can rely on a hassle-free experience, as our customer support team is always available to address any issues or concerns you may have. We're committed to providing an exceptional gaming experience, and our dedicated team is ready to assist you every step of the way. So why wait? Join 1ace now and start enjoying the thrill of gaming with our generous bonuses, exciting promotions, and rewarding loyalty program.