1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2554836750
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP, wait for the allotted time and then access the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the updated app without any problems. Once installed, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is a higher minimum threshold compared to other apps. Withdrawals are only possible for money earned through gaming, not from bonus collections. This means you can withdraw your actual gaming earnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking between 30 minutes to 3 hours to complete. However, some users may experience delays in payment processing, which could extend the wait time to up to 24 hours. This variability can affect the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If you experience issues, contact their care centre for assistance.
At 1ace, we prioritize the security and convenience of your transactions, providing various deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. Our state-of-the-art encryption technology ensures that your confidential information is thoroughly protected. In addition to this, we offer 24/7 customer support to assist you with any questions or issues you may encounter. Our dedicated team is always available to provide help and guidance, ensuring that you have a seamless and stress-free experience with our platform. We understand the importance of ensuring the security of your personal and financial information, and we take every necessary measure to protect it. Our technology is regularly updated to stay ahead of evolving security threats, giving you peace of mind that your transactions are safe and secure. Furthermore, our intuitive interface and user-friendly design make it easy for you to navigate our platform and manage your transactions with ease. Whether you're making a deposit, withdrawal, or transfer, our system is designed to make the process quick and efficient. At 1ace, we are committed to providing you with an exceptional online experience that is both secure and convenient. Our team is dedicated to delivering top-notch service, ensuring that you can focus on what matters most - your financial goals and objectives.
Join 1ace today and take advantage of our enticing welcome bonuses, regular promotions, and VIP loyalty program designed to reward our most dedicated players. This is where your online gaming adventure begins! With our exclusive offers, you'll be treated to a world of excitement and entertainment. From the moment you sign up, you'll be eligible for a range of benefits that will elevate your gaming experience to the next level. Our welcome package is packed with generous bonuses and rewards, giving you the perfect start to your online gaming journey. And as you play on, you'll earn points and badges that can be redeemed for even more goodies, including cash, spins, and other prizes. But that's not all - our VIP loyalty program is designed to recognize and reward our most loyal players, offering exclusive benefits and perks that will make you feel like royalty. So why wait? Join 1ace today and start your online gaming adventure in style!