1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 3005108187
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This simple process allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After establishing a stable connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, only earnings from gaming can be withdrawn, and bonus funds are non-withdrawable. This means users can only access the money they've earned while playing, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and bank details. By doing so, you can fulfill the necessary requirements for the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in 30 minutes to 3 hours. However, payment delays may occur, causing users to wait for up to 24 additional hours. This delay adds to the overall time required to complete transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
At 1ace, we take pride in providing exceptional customer service, available 24/7, 365 days a year to assist with any questions or issues you may have. Our loyalty program rewards regular players with exclusive bonuses, promotions, and VIP treatment. Whether you're a seasoned player or just starting out in the world of online casinos, 1ace is your ultimate destination for unparalleled entertainment and opportunities to win big!
At 1ace, we not only offer a wide range of exciting games, but also attractive bonuses and promotions designed to enhance your gaming journey. Whether you're a seasoned veteran or a newcomer, we have something for everyone. Our loyalty program is designed to reward our players for their loyalty and dedication, with exclusive offers and benefits that will make your gaming experience even more enjoyable. From daily bonuses to special promotions, we strive to provide our players with a constant stream of excitement and opportunities to win big. Our team of experts is dedicated to creating a gaming environment that is both fun and rewarding, with a focus on providing the best possible experience for all our players. At 1ace, we understand the importance of building a strong relationship with our players, and we are committed to providing the highest level of customer support and service. Our team is always available to answer any questions or concerns you may have, and we are dedicated to resolving any issues quickly and efficiently. So why wait? Join us today and discover why we are the best online casino for players from around the world. With our exciting games, attractive bonuses, and exceptional customer service, we are confident that you will have a gaming experience that is second to none.