1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4072064648
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt a verification process where you'll receive an OTP to authenticate. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still struggle to receive the OTP, click on send OTP again and wait. If the OTP still doesn't arrive after waiting, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate the account transfer. This will help resolve the issue and allow access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy playing the app without any problems. This should resolve any compatibility or functionality issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for funds earned through gaming activities. Bonus money collected cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and stored within this app. This includes saving your Aadhaar card information, UPI details, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount are eligible for withdrawal. The bonus earnings themselves are not withdrawable, but winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
1ace is a cutting-edge online gaming hub that provides an unparalleled virtual casino experience, delivering the excitement of Las Vegas to the comfort of your own home. With a vast library of over 1,000 games, you'll have access to a diverse range of entertainment options, including popular slot machines, classic table games like blackjack and roulette, and thrilling poker variants. Our live dealer games also offer a unique and immersive experience, allowing you to engage with real dealers and players from around the world. Powered by the industry's leading software providers, our games are renowned for their high-quality graphics, smooth gameplay, and realistic sound effects. Whether you're a seasoned pro or a newcomer to online gaming, our user-friendly interface ensures that you can navigate our platform with ease, quickly finding and enjoying your favorite games. At 1ace, we're committed to providing an exceptional gaming experience that's both enjoyable and secure. Our platform is designed to be intuitive, allowing you to focus on what matters most – the thrill of the game. With regular updates and new game releases, you'll always find something new and exciting to try. So why wait? Join the 1ace community today and experience the ultimate in online gaming entertainment.
Our dedicated customer service team is available 24/7, 7 days a week to assist you with any questions or issues you may have, ensuring a smooth and enjoyable experience from start to finish. Whether you need help with a particular aspect of our service or simply have a query, our team is always on hand to provide prompt and professional support. Join us today at 1ace and take advantage of our generous welcome bonuses and promotions designed to maximize your chances of winning. With our exceptional service and exciting entertainment options, you'll be spoiled for choice. Discover where thrilling entertainment meets exceptional service at 1ace.