1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2234795881
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for the verification code. If the OTP doesn't arrive, you can contact the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. This should fix any issues and get you back to playing the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, you can only withdraw the money earned from gaming, and not the bonus amount collected. This means you can't withdraw the bonus rewards, only the winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhaar card information, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may require waiting for up to 24 hours. This delay can disrupt the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful there, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
Our top priorities are your convenience and security. We provide support for a wide range of deposit and withdrawal methods, offering flexible options to meet your unique needs. From credit and debit cards to popular e-wallets and bank transfers, our transactions are quick, secure, and hassle-free. With multiple payment options available, you can choose the most convenient method for you, ensuring a seamless and stress-free experience.
To enhance your gaming experience, 1ace offers exceptional customer support through various channels, ensuring that any questions or concerns are swiftly addressed. This support is available 24/7, providing you with uninterrupted assistance whenever you need it. Not only does 1ace prioritize customer support, but it also provides attractive bonuses and promotions to keep you engaged and motivated. New players can take advantage of a welcome bonus, while regular players can enjoy loyalty rewards for their continued patronage. These incentives not only add to the excitement of playing but also provide a sense of accomplishment and motivation to continue winning. With 1ace, you can expect a seamless and enjoyable gaming experience, backed by a dedicated support team and a range of exciting bonuses and promotions. Whether you're a seasoned gamer or just starting out, 1ace is committed to providing a top-notch experience that leaves you wanting more.