1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2160936562
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). After verifying the OTP, you'll be logged in without needing a password or email. This easy login method allows secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. If you still encounter issues, click "send OTP" and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This ensures a hassle-free process for shifting your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date features. After reinstalling, you should be able to log in and access the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold than some other apps. Withdrawals are restricted to earned gaming revenue, excluding bonus funds. This means that users cannot withdraw bonus money, only the cash earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhaar card, UPI information, and bank details. This information is necessary for a smooth experience. Completing these details will enable the app to successfully process your requests.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time required to complete it from 30 minutes to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours, adding to the overall processing time. This delay can occur when payments are not processed promptly.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be used to fund your gaming activities. You can withdraw any winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawn amount to be added to your wallet account. If it's not reflected, you can reach out to their care centre for further assistance.
At 1ace, the game responsible for providing a safe and enjoyable experience is of the utmost importance. We take pride in furnishing our players with the necessary tools and resources to ensure an atmosphere that is both secure and enjoyable. By joining us today, you'll be able to experience the unparalleled thrill and luxury of playing online with our community. Our platform is designed to provide an immersive and engaging experience, where you can socialize with fellow players, participate in exciting games and tournaments, and enjoy a wide range of features and benefits. With 1ace, you can rest assured that your gaming experience will be nothing short of exceptional.
User convenience is at the heart of our services, reflected in our broad range of deposit and withdrawal methods, which include credit cards, electronic wallets, and cryptocurrencies. Our user-friendly interface ensures seamless navigation, making it easy for you to find what you need and complete your transactions efficiently. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you need help with a specific transaction, have a query about our services, or require assistance with technical issues, our team is committed to providing timely and effective support to ensure your experience is hassle-free and stress-free. We strive to create a seamless and convenient experience for our users, and our customer support team is an integral part of that effort. We understand the importance of having a responsive and knowledgeable support team available to help you whenever you need it, and we are committed to providing the highest level of service to meet your needs.