1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3834276983
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification. Verify the OTP to log in securely, eliminating the need for a password or email. This easy two-step process provides a convenient and hassle-free login experience.
Q2: What should I do if I am not getting OTP?
To initiate this process, ensure a strong internet connection is available and wait for a stable signal. If the OTP is not received after a certain time, you can try sending it again by clicking "send OTP." If you still encounter issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to complete the account transfer process. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing again without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming,excluding bonus amounts. This means users can only withdraw earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for settlement. This delay is a rare exception, but it can impact the overall timing of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We take great pride in providing a secure and uninterrupted gaming environment. Our user-friendly interface ensures effortless navigation, while our robust security measures protect your personal information. At 1ace, we support multiple deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring convenient and speedy transactions.
Our platform prioritizes the convenience and security of our users by offering a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. To ensure the protection of our users' financial and personal information, we utilize cutting-edge cryptography technology. This advanced technology provides an additional layer of security, safeguarding sensitive data from unauthorized access and ensuring that our users' transactions are secure and reliable. Our platform's focus on user convenience is reflected in the variety of deposit and withdrawal options available, making it easy for users to manage their accounts and conduct transactions seamlessly. Whether using a credit card, electronic wallet, or cryptocurrency, our users can rest assured that their financial transactions are secure and protected. Furthermore, our platform's commitment to user security is evident in the implementation of advanced cryptography technology, which encrypts and safeguards sensitive information, including financial and personal data. This ensures that our users' transactions are protected from unauthorized access, cyber threats, and other potential vulnerabilities. By prioritizing user convenience and security, our platform provides a trustworthy and reliable environment for our users to manage their financial transactions, giving them the peace of mind they deserve.