1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 2008838079
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) to complete the login process. This method replaces the need for a password or email login, providing a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still encounter issues, the app's support system can be accessed through a live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you can easily log in and start playing the app. This should allow you to access the new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned through gaming, excluding bonus rewards. The earned gaming money can be withdrawn once collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This requires saving your Aadhar card, UPI information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we prioritize your convenience and security, providing a range of deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers, ensuring secure and uninterrupted transactions. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your personal and financial information. All of our games are powered by leading software providers in the industry, guaranteeing a fair and exciting gaming experience. Our games are regularly tested and audited to ensure that they meet the highest standards of fairness and randomness, giving you complete confidence in the outcome of each game. For those seeking a more immersive experience, our live casino section offers a unique opportunity to interact with professional dealers in real-time. Our live casino games are broadcast from state-of-the-art studios, where you can engage with friendly and professional dealers, and enjoy the thrill of playing alongside other players from around the world. Whether you're a seasoned gambler or a newcomer to online gaming, our live casino experience is designed to provide a fun and engaging experience that simulates the excitement of a traditional casino.
At 1ace, we are committed to providing a secure and welcoming environment for our users. To ensure a seamless and stress-free experience, we offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This diversity of options allows our users to choose the method that best suits their needs and preferences. Our robust security protocols are designed to protect your personal and financial information, giving you peace of mind as you play. Our state-of-the-art systems utilize advanced encryption techniques and secure servers to safeguard your data, ensuring that it remains confidential and tamper-proof. With 1ace, you can enjoy a secure and hassle-free gaming experience, knowing that your transactions are being processed with the utmost care and attention to detail. Our commitment to security and reliability means that you can focus on what matters most - having fun and enjoying the thrill of the game.