1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0381546635
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, start by opening the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, making it a simple and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and a stable signal. If you don't receive an OTP within the allotted time, you can try clicking "send OTP" again or reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're experiencing issues logging in, try using your active number again. If your number has changed, email your updated KYC details to our customer support team to assist with account transfer. This will help resolve the issue and shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should be available for download. After the update, you can easily log in and start playing the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other comparable apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can redeem their gaming winnings, but not any bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
For successful registration, all your Know Your Customer (KYC) details must be completed and submitted through the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This can add an extra layer of time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money earned while playing games using the bonus amount. The bonus itself cannot be withdrawn, only the winnings from it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
We also offer thrilling live casino options, where you can interact with professional dealers in real-time. To ensure a flawless gaming experience, our website is optimized for both desktop and mobile devices, allowing you to play at any time and from anywhere. This means you can enjoy the excitement of live casino games, including table games and slots, on-the-go or from the comfort of your own home. With our mobile-optimized platform, you can easily access your favorite games and start playing instantly, without any interruptions or delays.
What sets 1ace apart is our unwavering commitment to providing a secure and user-friendly platform. Our cutting-edge encryption technology ensures that your personal and financial information is always protected from unauthorized access. We take the security and integrity of your data extremely seriously, and our robust systems are designed to prevent any potential breaches or vulnerabilities. In addition to our robust security measures, we also offer a wide range of deposit and withdrawal methods, including major credit cards, bank transfers, and popular e-wallets such as PayPal and Neteller. This ensures that you have a convenient and seamless experience when making transactions. Whether you're depositing funds or withdrawing winnings, you can rest assured that our platform is designed to make it easy and hassle-free. Our commitment to security and convenience is unwavering, and we are dedicated to providing a world-class experience for all of our users. With 1ace, you can trust that your information is safe, your transactions are secure, and your experience is always top-notch.