1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6926883106
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to ensure a smooth process. You may need to click on "send OTP" again if the first attempt times out, and a proper signal is not received. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If the number has changed, submit your proper KYC details to the customer support system via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, which should allow you to log in and play without any problems. This should get your app up to date and functioning properly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not for bonus amounts collected. This means you can only access the funds you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes linking your Aadhar card, UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is a relatively rare exception to the app's generally efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn separately. This distinction allows for the bonus earnings to be limited to gaming purposes.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, the safety and convenience of our customers are our top priorities. We offer extensive support for various deposit and withdrawal methods, including credit/debit cards, e-wallets, and direct bank transfers, ensuring smooth and secure transactions. Our cutting-edge encryption technology safeguards your personal and financial information, providing an added layer of protection for your online transactions.
What sets 1ace apart is our unwavering commitment to providing top-notch services, ensuring that your gaming experience is enjoyable and secure. We offer a wide range of deposit and withdrawal methods that are fast, reliable, and convenient, including credit/debit cards, electronic wallets, and cryptocurrencies. Our team of customer support specialists is available 24/7, always ready to assist you with any questions or issues you may have. Whether you need help with deposits, withdrawals, or technical issues, our experts are just a click away, providing prompt and effective solutions to ensure your gaming journey is seamless and enjoyable.