1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1814567724
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will trigger an OTP verification process, which will then allow you to log in securely. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on send OTP again and give it time to process. If the OTP doesn't arrive, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If it's changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should fix the issue and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means users can access their hard-earned gaming rewards but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasionally, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall time taken to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money you've earned from playing games using the bonus amount. Any winnings obtained with the bonus are yours to withdraw.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to verify the status of your withdrawal request. If the money hasn't been added to your wallet account within 24 hours, you can contact their care centre for assistance.
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