1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2341060145
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Once verified, your account will be logged in without the need for a password or email. This streamlined login process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection is stable and has a strong signal. If you still don't receive the OTP after sending, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your KYC details to customer support via email to assist with account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app seamlessly. This should resolve any compatibility problems and allow you to enjoy the app without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only possible for the money earned through gaming, not bonus rewards. The earned gaming money can be withdrawn, but bonus money cannot be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This temporary delay is an exception to the app's otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform and not withdrawn as cash. Any winnings earned using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, the funds will be added to your wallet account within 24 hours. If this doesn't happen, contact their care centre for assistance.
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