1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1526959025
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be successfully logged in. This login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active mobile number. If your number has changed, send your updated KYC details to customer support via email to shift your account. This will assist in the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to earnings from gaming activities, excluding bonuses. Bonus money cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay may extend the overall process beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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