1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0137353016
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, enter your registered mobile number in the app and verify the OTP sent to you. This will authenticate your account without requiring a password or email. You can now easily access the app using this secure login method.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Once connected, click "send OTP" and wait for a few moments; if the OTP doesn't arrive within the designated time, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active phone number. If your phone number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current version of the app from your device. Once removed, download the latest version of the app to access its updated features. After the update, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, and bonus funds cannot be withdrawn. This means users can cash out their actual gaming earnings, but not any additional rewards received as bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processing to take between 30 minutes to 3 hours. However, occasional delays in payment processing may result in a wait time of up to 24 hours. This variance in processing time is a possible trade-off for the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
Our platform boasts seamless navigation, cutting-edge graphics, and secure gameplay, ensuring that you can fully immerse yourself in the emotional experience. We offer a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and traditional bank transfers, allowing for quick and easy transactions. Our top priority is the satisfaction of our customers, and that's why our support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. We understand the importance of having a reliable and efficient support system in place, and we're committed to providing the highest level of service to ensure that you have a positive and enjoyable experience with us. With our platform, you can trust that your transactions will be processed securely and efficiently, and that our team will be available to help you with any issues that may arise. We're dedicated to providing a seamless and enjoyable experience for all of our customers, and we're confident that our platform has everything you need to achieve your goals.
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