1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1785839890
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP after waiting, you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number associated with your account. If your number has changed, submit your proper KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to log in and start playing the updated app smoothly. Once updated, you can access the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawal is only possible for the money earned from gaming, not the bonus amount. Any earnings from gaming can be withdrawn, but bonus amounts are not redeemable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you complete and submit all required KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a process completion time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is successful. If not, don't worry as the funds should be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their care centre for assistance.
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