1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2584858113
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in seamlessly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once installed, you should be able to log in and play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus funds cannot be withdrawn. This means users can only access the money they've earned through gaming, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which should include saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours for resolution. This variability can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
Our friendly platform ensures a seamless navigation and a smooth gaming experience. We offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets, and bank transfers, making it convenient for you to manage your funds securely. With our extensive payment options, you can easily top up your account, withdraw your winnings, or transfer funds between accounts. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions, concerns, or issues you may have. Whether you need help with a game, have a query about your account, or require assistance with a transaction, our team is always ready to provide prompt and professional support. Our goal is to ensure that your experience with 1ace is nothing short of exceptional, and we strive to provide the highest level of service to make your gaming experience enjoyable and stress-free.
We take pride in providing a secure and user-friendly interface, ensuring that your time with us is both enjoyable and secure. To make your experience even more convenient, 1ace supports multiple deposit and withdrawal methods, including the most popular credit cards, electronic wallets such as PayPal and Skrill, and cryptocurrency options for those who prefer to play with Bitcoin or Ethereum. This comprehensive range of payment options allows you to easily manage your account and focus on what matters most - having a great time with us.