1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0237049890
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Then, verify the One-Time Password (OTP) sent to your phone to complete the login process. This convenient method allows you to access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait, or try contacting the app's support system through live chat if the issue persists.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will assist in smoothly shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device and then download the latest version. After updating, you should be able to log in and play without any issues. This will ensure you have the latest features and a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus funds, only the money earned from gaming activities. Withdrawn funds are based on the earnings from gaming, excluding any bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. This ensures a secure and seamless experience. All required information must be accurately uploaded to proceed further.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, occasional payment delays can occur, requiring users to wait for up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by anyone but you. Any winnings earned using the bonus money are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is pending, rest assured that the funds will be added to your wallet account within 24 hours. If there's still an issue, you can reach out to their care centre for assistance.
At 1ace, we recognize the significance of secure and convenient transactions, which is why we offer a range of reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. Our user-friendly interface is designed to make it easy for you to manage your transactions, while our robust encryption technology ensures that your personal and financial information remains secure and confidential. Our commitment to security is unwavering, and we employ state-of-the-art measures to protect your data from unauthorized access. Our servers are equipped with advanced firewalls and intrusion detection systems to prevent hacking attempts, and our encryption algorithms are designed to prevent data breaches. In addition to our technical measures, we also have a strict internal policy in place to ensure that all transactions are processed in accordance with the highest standards of integrity and transparency. Our team of experienced professionals is dedicated to providing exceptional customer service and ensuring that any issues or concerns are addressed promptly and efficiently. By choosing 1ace, you can trust that your transactions will be processed securely and efficiently, with minimal risk of errors or unauthorized access. Our goal is to provide a seamless and hassle-free experience for all our customers, and we are committed to continuously improving our services to meet the evolving needs of our users.
To enhance your experience, we provide exclusive and personalized bonuses and promotions for both new and loyal members. Regardless of whether you're here for the thrill or leisurely gameplay, 1ace guarantees a safe, fair, and stimulating environment for everyone. Join us today and step into a world of infinite emotions and abundant opportunities to win big!