1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2611593372
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This passwordless login method allows you to log in easily without needing any additional credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP within the given time, you can try again by clicking "send OTP". If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If the number has changed, email your updated KYC details to customer support to facilitate the account transfer. This will help resolve the login issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and reinstall it. This should allow you to log in and enjoy the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are not withdrawable - only money earned from gaming can be withdrawn. This withdrawal policy applies to the amount you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This step is necessary for a secure and smooth experience. Once completed, you can proceed with further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is processing. If not, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
Our platform prioritizes your convenience and security, providing a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Each transaction is safeguarded by advanced encryption technology to ensure that your financial information remains confidential and secure. Our secure payment gateway uses high-level encryption protocols to scramble sensitive data, making it virtually impossible for unauthorized parties to access your information. Additionally, our system is regularly updated to stay ahead of emerging threats and vulnerabilities, providing you with peace of mind knowing that your transactions are protected by the latest security measures. Furthermore, our platform adheres to strict regulatory compliance standards, ensuring that all transactions are conducted in a fair and transparent manner. We maintain strict confidentiality regarding your personal and financial information, only disclosing it to authorized parties and in accordance with applicable laws and regulations. By using our platform, you can rest assured that your financial transactions are secure, reliable, and protected by advanced technology and strict compliance measures.
At 1ace, we are committed to providing a fair and secure gaming environment, backed by the latest generation of cryptography technology and regular audits. Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or issues you may encounter. Whether you're a seasoned player or just starting out, our team is here to help you navigate any challenges and ensure a seamless gaming experience. From the moment you join us, you can expect a hassle-free environment where you can focus on what matters most - having fun and winning big. Our cutting-edge technology ensures that all transactions are secure and confidential, so you can rest assured that your personal and financial information is protected. Our customer support team is comprised of experienced and knowledgeable experts who are passionate about gaming and dedicated to providing exceptional service. They are available at a moment's notice to address any concerns or questions you may have, whether it's related to gameplay, technical issues, or anything else. At 1ace, we understand the importance of trust and transparency in online gaming. That's why we're committed to maintaining the highest standards of integrity and fairness in all our games. We regularly conduct audits and tests to ensure that our games are operating within the parameters of our terms and conditions, and we're always looking for ways to improve and enhance your overall gaming experience. So why wait? Join 1ace today and take your gaming experience to new heights!