1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8964893271
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a strong internet connection. If you still don't receive the OTP, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, please send your updated Know Your Customer (KYC) details to customer support via email to facilitate the account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you'll be able to log in and enjoy the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, excluding bonus amounts. This means you can't withdraw bonus rewards, only the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and bank details within the app. Completing these steps is necessary to continue with the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time from 30 minutes to 3 hours. However, occasional delays in payment processing may require a longer wait, potentially up to 24 hours. These delays can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform, and cannot be withdrawn by anyone else. Any winnings earned using the bonus funds can be withdrawn. The bonus earnings themselves cannot be withdrawn, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their customer care centre for assistance.
At 1ace, you'll discover a treasure trove of generous bonuses, promotions, and a rewarding loyalty program designed to elevate your gaming experience. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming journey. With a wide range of exciting opportunities awaiting you, join 1ace today and unlock a world of endless possibilities and unparalleled excitement. From thrilling games to exclusive offers, we've got everything you need to make your online gaming experience truly unforgettable. Our commitment to your satisfaction is unwavering, and we're dedicated to providing you with a safe and enjoyable environment where you can immerse yourself in the thrill of gaming. Whether you're a seasoned pro or just starting out, our team is here to help you every step of the way. So why wait? Sign up with 1ace today and start exploring a world of infinite possibilities and unforgettable gaming experiences.
Our top priorities are security and convenience, which is why we provide a range of safe deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options. With our flawless transactions, you can rest assured that you'll have a hassle-free experience, allowing you to focus on enjoying the game without any interruptions or concerns.