1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1194789146
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in without needing a password or email. This convenient method allows for easy access with just your mobile number.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. If you still struggle to receive the OTP, try waiting and then initiate the process again. If the issue persists, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not including bonus amounts. This limits your withdrawal options to only the earnings you've accumulated through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is necessary for further processing. Your prompt completion will help facilitate the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in just 30 minutes to 3 hours. However, delays in payment processing can occur, requiring users to wait for up to 24 hours. This discrepancy in processing times may affect the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned while playing with the bonus amount. This means the bonus itself remains non-withdrawable, while any resulting gains can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is pending. If the request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We recognize the importance of secure transactions, which is why 1ace offers a range of safe deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrency options. Our user-friendly platform ensures a seamless navigation experience, allowing you to focus on your gaming needs without any hassle. In addition to our secure transaction methods, we also provide a robust customer support team that is available 24/7 to assist with any questions or issues you may encounter. Whether you need help with a specific game or have a technical query, our team is always ready to provide prompt and effective support. To further enhance your gaming experience, we offer attractive bonuses and promotions that can help you improve your chances of winning big. Our bonuses and promotions are designed to reward our loyal customers and provide a more engaging and exciting gaming experience. Whether you're a seasoned player or just starting out, we have something for everyone, so why not join us today and see what we have to offer?
Our top priority is the security and protection of your personal information and financial transactions. You can rest assured that your data is safeguarded with state-of-the-art encryption technology, ensuring that your online interactions with us are secure and private. We offer a range of convenient deposit and withdrawal methods, including credit and debit cards, electronic wallets, and bank transfers. This variety of options ensures that you can easily manage your financial transactions with us, without encountering any complications or delays. Our secure payment processing system is designed to provide a seamless and hassle-free experience, giving you peace of mind when conducting transactions with us. Whether you're making a deposit, withdrawal, or simply checking your account balance, you can trust that your information is protected and your transactions are processed quickly and efficiently. Our commitment to security and protection is unwavering, and we continuously invest in the latest technology and security protocols to maintain the highest levels of security and integrity.