1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6044272942
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account without needing a password or email. This convenient method allows for easy and quick login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal. If you still don't receive an OTP, use the app's support system, specifically the live chat feature.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once updated, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus money cannot be withdrawn. This allows users to redeem their gaming earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhaar card, UPI, and bank details. This will facilitate a smoother onboarding process. Failure to do so may hinder further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay may happen occasionally, impacting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any signs of a successful withdrawal. If you still don't see the money, it will be added to your wallet account within 24 hours. If it doesn't appear after that, you can contact their care centre for assistance.
Our platform is not only user-friendly, but also secure, providing a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. To further enhance your gaming experience, we offer top-notch customer support available 24/7, providing assistance with any questions or concerns you may have. Whether you're here to unwind with casual games, chase exhilarating jackpots, or take advantage of our generous promotions and loyalty programs, 1ace has everything you need for an unparalleled online casino adventure. Join us today and embark on a journey filled with excitement, luxury, and the chance to win big!
At the heart of our operation is the satisfaction of our customers, and we take pride in providing dedicated support 24 hours a day, 7 days a week to address any questions or issues that may arise. Our team of experts is always available to help, ensuring that your experience with us is seamless and enjoyable. Whether you're an experienced gamer or just starting out, 1ace offers an unparalleled online gaming experience. With our platform, you can enjoy high-level games from anywhere in the world, at any time, without having to worry about the hassle and expense of traveling to a physical casino. Our state-of-the-art technology and user-friendly interface make it easy to navigate and play, giving you the freedom to focus on what matters most - having fun and winning big. As a valued customer, you can expect a wide range of benefits and perks, including access to a vast library of games, generous bonuses and promotions, and a secure and reliable online environment. Our commitment to customer satisfaction is unwavering, and we strive to provide an exceptional gaming experience that exceeds your expectations. So why wait? Join 1ace today and discover a world of excitement and possibility at your fingertips.