1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 8015070700
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a stable internet connection with a strong signal. Wait for the OTP to be sent, then click again to send it, if necessary. If the OTP doesn't arrive in time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can happen even with the app's usually efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, go to the settings and check your transaction history. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
We take pride in providing a safe and user-friendly platform where you can easily navigate and enjoy a wide range of games. Your convenience is our top priority, and that's why we offer a broad array of deposit and withdrawal methods, ensuring smooth and rapid transactions. Our platform is designed to be intuitive and easy to use, allowing you to access a vast selection of games from the comfort of your own home. Whether you're a seasoned gamer or just starting out, you'll find a game that suits your taste and skill level. To make your experience even more convenient, we offer a variety of payment options, including credit and debit cards, electronic wallets, and bank transfers. This ensures that you can fund your account quickly and securely, without any hassle or delay. Our commitment to your convenience and security is unwavering. We use state-of-the-art encryption technology to protect your personal and financial information, providing a safe and secure environment for all your transactions. At our platform, we understand the importance of speed and reliability. That's why we've implemented a high-speed server infrastructure, ensuring that your games load quickly and seamlessly, with minimal downtime or interruptions. In addition to our user-friendly platform and diverse range of games, we also offer a dedicated customer support team, available to assist you with any questions or concerns you may have. Our team is trained to provide fast and effective solutions, ensuring that you can focus on what matters most – enjoying your gaming experience.
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