1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3692601301
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify to gain access. This process replaces the need for a password or email login. Once verified, you can easily log in to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," try using the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active account number. If the number has changed, please send your updated KYC details to customer support via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access the app's features and content.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible for earnings from gaming activities, not for bonus rewards. Any bonus amounts collected cannot be withdrawn as part of the earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can occasionally occur despite the app's overall efficient nature.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gaming use, not personal withdrawal. You can withdraw the winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If issues persist, you can contact the care centre for assistance.
Our platform is designed with user-friendly navigation, cutting-edge graphics, and flawless functionality, allowing you to fully immerse yourself in your favorite games. We take pride in our exceptional customer service, available 24/7, to assist with any questions or concerns you may have.
Our user-friendly platform ensures a seamless navigation experience, providing top-notch security for your personal information and financial transactions. With various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, managing your account has never been easier or more convenient. Our platform offers a wide range of options to suit your needs, allowing you to make transactions quickly and efficiently. In addition, our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have. Whether you need help with a specific feature, have a question about a transaction, or simply need guidance on how to use our platform, our team is always ready to assist. We understand that security and reliability are of utmost importance, which is why we have implemented robust measures to protect your personal and financial information. Our platform is designed to be intuitive and easy to use, with clear and concise instructions for each step of the process. We also provide regular updates and maintenance to ensure that our platform remains secure and stable, so you can have peace of mind knowing that your transactions are being processed safely and efficiently. Whether you're a seasoned user or new to our platform, our dedicated customer support team is always available to help you navigate any challenges you may encounter. We strive to provide exceptional customer service, responding promptly to your inquiries and addressing any issues you may have in a timely and professional manner.