1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 4897605302
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will then prompt you to verify an OTP (One-Time Password) which will log you in securely. Once logged in, you won't need a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP, click on "send OTP" again and wait. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using your active phone number again. If the number has changed, you can update your account by sending your KYC (Know Your Customer) details to our customer support through email. This will help facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should resolve any compatibility issues and allow you to enjoy the app's latest features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amounts offered by other apps. Withdrawals are only possible for the money earned from gaming, not bonus rewards. This means that users cannot withdraw bonus money, only their genuine gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally fast and stable, taking anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned using the bonus amount. Any winnings earned must be withdrawn separately from the bonus funds themselves.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history for your withdrawal request. If the request is failing, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We strive to make your gaming experience as convenient as possible, which is why we offer a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrency options. Our dedicated customer support team is available 24/7 to assist with any questions or concerns, ensuring a smooth and enjoyable gaming journey. Our team is committed to providing top-notch support to help you navigate any issues that may arise, allowing you to focus on what matters most – your gaming experience. Whether you need help with deposits, withdrawals, or just have a question about our games, our team is always here to help. In addition to our comprehensive support, we also offer generous welcome bonuses, loyalty programs, and exclusive promotions to reward our valued players. Join 1ace today and take advantage of these offers to boost your gaming experience. At 1ace, we believe in providing a seamless and enjoyable experience for all our players. With our secure payment methods, dedicated support team, and exciting promotions, you can focus on what you love most – playing your favorite games. So why wait? Sign up now and start winning big with 1ace!
At 1ace, we offer a wide range of games, but that's not all. Our customer support is available 24/7, 365 days a year, ensuring that help is just a click away. Our dedicated team is always ready to assist you with any questions or concerns you may have, so you can focus on enjoying your gaming experience. But that's not all - we also offer exclusive bonuses, promotions, and loyalty rewards designed to give you an edge and make your experience even more rewarding. From welcome packages to loyalty schemes, we have a range of incentives to help you get the most out of your time with us. Join 1ace today and discover a world of excitement and possibility. With every spin, roll, and distribution, you could be just one step away from an unforgettable experience and substantial winnings. Our games are designed to be fast-paced, thrilling, and unpredictable, so you'll never know what's around the corner. At 1ace, we're committed to providing a safe and secure gaming environment, so you can play with confidence and peace of mind. Our platform is fully licensed and regulated, and we use advanced security protocols to protect your personal and financial information. So why wait? Sign up with 1ace today and start experiencing the thrill of online gaming. With our 24/7 customer support, exclusive bonuses, and loyalty rewards, you'll be treated like royalty from the moment you join.