1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1670887905
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a sufficient amount of time, try seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, use the same active phone number. If your number has changed, submit your updated Know Your Customer (KYC) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, this withdrawal option is only available for earnings from gaming, and bonus money cannot be withdrawn. The user's gaming earnings can be withdrawn, making it a viable option for those who want to cash out their winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include saving your Aadhar card, UPI, and bank account information. This is a necessary step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally fast and stable, taking anywhere from 30 minutes to 3 hours to complete. However, sometimes payment processing can be delayed, requiring a wait of up to 24 hours. This delay can affect the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming and cannot withdraw it. However, the actual winnings from playing games with the bonus can be withdrawn. This allows you to keep what you win, just not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not appearing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
At the forefront of our priorities are security and protection, which is why 1ace implements cutting-edge cryptography technologies to safeguard personal and financial information. We understand the importance of keeping sensitive data confidential and take every measure to ensure its integrity. Our commitment to security is unwavering, and we continuously invest in the latest encryption methods and systems to stay ahead of potential threats. We offer a diverse range of secure deposit and withdrawal methods, catering to various needs and preferences. Our options include credit cards, electronic wallets, and cryptocurrencies, allowing you to choose the method that best suits your requirements. Whether you prefer the convenience of online transactions or the added layer of security offered by cryptocurrencies, we have you covered. Our commitment to security extends beyond our technology, however. We also prioritize robust infrastructure, regular security audits, and employee training to ensure that every aspect of our operations is secure and compliant with industry standards. We believe that security is not just a feature, but a fundamental aspect of our services, and we strive to provide a seamless and trustworthy experience for our users.
Our unwavering commitment to customer satisfaction is evident in our 24/7 customer support service, always ready to assist with any questions or concerns. Our dedicated team is available around the clock to ensure that you receive prompt and effective help whenever you need it. Join 1ace today and discover why numerous players have chosen us as their trusted online casino. With our unparalleled support, you can rest assured that any issues or queries will be addressed quickly and efficiently, allowing you to focus on what matters most - enjoying a seamless and exciting gaming experience.